Help and Support

CCCS-IT provides enterprise-wide systems and support including BANNER and Wide Area Network support for the 13 Community Colleges in the Colorado Community College System, the CCC Online group and the CCCS System Offices, serving over 165,000 students and their administration and faculty.

Contact Information

Support Desk staff reached by the following contact methods:


303-620-HELP (4357)

Email: or search for CCCS-IT, Help Desk in the Outlook Global Address List


Support Desk hours are Monday through Friday from 7:00 am to 5:30 pm.

Submitting a ticket

Tickets can be submitted by emailing or calling the Support Desk.

More information on how to submit a ticket on the new portal will be provided once it becomes available.

Policies and Procedures

As state employees, please be aware that we are bound by the following procedures.